Policyholders may check on a car insurance claim by contacting an insurance agent by phone. Many insurance providers also offer online tracking services, according to DMV.org. Such services may include text messages with status updates and pictures of vehicle repairs as they are completed.
Car insurance companies evaluate insurance situations and facilitate claims in very different ways, according to Insure.com. Talking with a representative, especially with questions early in the process, is helpful. Mobile apps are also available from many providers to track claims, reports DMV.org. These apps allow for basic status updates, opportunities to contact an agent and the ability to submit additional information.