As of 2016, Paul Blanco's Good Car Company does not offer used car loans, but it aims to help people get low-interest loans through its Fresh Start Program, as its official website explains. The program helps customers gain approval for car loans regardless of their credit scores. To start the process, potential borrowers enter their ZIP codes on the website and click on Go. Fresh Start advisors then contact customers who submit the application form.
As of January 2016, more than 120 banks and credit unions offer car loans with reasonable payment plans, according to Paul Blanco's Good Car Company. The firm also features Credit Health, a service that involves correcting inaccurate and unverifiable credit report details, such as late payments and charge-offs. Through this service, the company seeks to improve the credit scores of the prospective borrowers it serves.
Paul Blanco's Good Car Company received 27 complaints on BBB.org related to advertising, sales, billing, delivery and service issues as of 2016. One customer complained that the company scammed him and continued charging him excessively even after returning the car.
Another customer complained that the firm sold him a car without registration or new tags and that the firm's personnel were rude each time he tried to resolve the problem, as the BBB's website reports. Eight of the complaints were resolved, while another 19 complaints were left unresolved.