Q:

How can you access your BB&T online checking account?

A:

Quick Answer

To access an online checking account with Branch Banking and Trust Company, the account holder must log in with a user ID and password. The box for user ID is available on the home page of the BB&T website and can be accessed through multiple other pages on the site.

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Full Answer

BB&T online banking can be activated online, by phone or at a physical BB&T location. Online banking is available through computer browsers and mobile devices. The system provides access to all of the user's banking accounts, such as checking and savings accounts, and allows users to manage accounts through transfers. It is possible to manage online bill payment directly through the account, and to transfer money to accounts that are not with BB&T.

The service provides customizable alerts through phone and email, so users can choose to get alerts for transactions, payments and account balances. Bank statements are available for the previous 24 months, giving users a long-term look at their finances.

Account information is carefully protected through encryption, firewalls and an automatic logoff when the page is inactive for a certain amount of time. The BB&T website features a detailed FAQ list that answers many common questions, such as how to use the various features of online banking and whether any features have associated fees.

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