Do Call Center Employees Earn Commissions When They Make Sales?


Quick Answer

Some call center employees do make commissions when they make sales. This depends on the company and the type of call center job, since some jobs are rooted more in customer service than actually working in sales.

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Full Answer

Some call centers only pay commission for outgoing call center jobs, while others give commission on any sales, regardless of the method. This allows a call center employee to make more money if he is paid both hourly and on commission.

Call center jobs are good for people with excellent communication skills, particularly on the phone, and who are willing to push certain products to callers.

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