BlueCross BlueShield of Tennessee maintains an online database of in-network providers in a variety of categories, including general practitioners, dental facilities, behavioral health providers, optometrists and pharmacies, at BCBST.com. To access the database, select the Providers link in the upper right-hand corner of the website.
On the Providers page of the BlueCross BlueShield of Tennessee website, select the Find a Provider option on the right-hand sidebar to access the directory. From the drop-down menu, select the type of provider required, and then select an option for providers located either within Tennessee or outside of Tennessee. Select the network that matches your plan from the drop-down menu. The name of the network displays on the front of your member identification card, according to BCBST.com. Perform the search with only these criteria, or select additional criteria, such as whether the provider accepts new patients or the county where the provider resides.
Sometimes providers join or leave an insurance network, and the directory changes when this happens, notes BCBST.com.