Blue Cross Blue Shield insurance holders give both positive and negative reviews. Most of the insurance holders are not satisfied with BCBS insurance packages and the way the company handles their complaints, according to FreeAdvice.
A survey conducted by FreeAdvice indicates that insurance holders gripe about the mode in which the company handles their payment. Some customers complain about the poor response from Blue Cross Blue Shield representatives, while other complaints are about the regular system failures that hinders consumers from logging in into their accounts. Some holders have gone an extra mile of claiming the possibilities of BCBS being a fraudulent insurance company, according to FreeAdvice.