Q:

What are some bill payment options through EnergyUnited?

A:

Quick Answer

EnergyUnited bill paying options include authorized payment agents, bank draft, online payment and phone payment. The EnergyUnited budget billing plan is an option that keeps monthly payment amounts stable.

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Full Answer

EnergyUnited customers can provide a bank account number and set up automatic monthly bill payments from a checking or savings account. Bank drafts are processed 10 days after the statement billing date and upcoming deductions appear on monthly statements. EnergyUnited has a network of authorized payment agent locations that accept utility bill payments. Authorized agents such as grocery and convenience stores process payments through Global Express Financial Services.

Customers who set up online accounts at the EnergyUnited website can log in and make secure payments anytime. Alternatively, customers can use their banks' online payment services to pay monthly statements. Online banking payments typically require a processing period of seven to 10 days. Payments using this option in response to a shutoff notice may not reach the company in time to prevent disconnection. Payments received after the deadline may be subject to fees or penalties.

Phone payment is a way to quickly pay EnergyUnited bills. Customers dial a toll-free phone number, follow the prompts, and provide credit card, debit or electronic check information.

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