SRP offers several billing programs, such as eBill, Budget Billing and Custom Due Date, according to SRP. The company's payment options include SurePay, eChex and credit/debit card payments.
SRP gives members access to electronic bills online with its eBill program, according to SRP. When customers go paperless with eBill, they receive monthly reminders via a text or email notification when billing statements are ready to be viewed. These notifications include the due date and the bill amount. After viewing their paperless bills, members can pay the amount due online. Access to previous billing statements for up to three years is available on SRP member accounts as well.
SRP Budget Billing is a budget management option that averages a member's energy costs over the year so he pays the same amount every month, reports SRP. Energy usage is periodically reviewed and monthly payments are adjusted based on fluctuations in electricity charges or usage. Custom Due Date lets users pick an SRP payment due date from the first to the 28th of the month. Members can choose another due date once annually.
SurePay is an option for customers who want to automatically pay bills and potentially save on late fees, according to SRP. When a customer enrolls in SurePay, SRP withdraws designated monthly payments directly from his savings or checking account each month.