The Buzz Club Rewards program provides Big Lots customers with a variety of benefits, such as receipt look-ups and special offers. Unlike many rewards programs, it does not provide points in return for purchases.
Members of the program must be residents of the United States and at least 18 years old. They must also provide a valid email address in order to receive some of the benefits.
Program members periodically receive coupons, special offers and promotions by email. They also receive advance notice of new overstock and closeout products that are about to be available in Big Lots stores, as well as access to scans of print ads online two days before they are published. Members may also receive targeted offers based on their purchase history and invitations to VIP shopping events.
Members can also have purchase receipts within the last 30 days looked up in the event that they want to return an item and have lost the receipt. This particular benefit is not available to residents of California, Massachusetts and New Jersey.
The program asks for some personal information in addition to an email address, including the customer's first and last name and residential ZIP code. Program members are mailed a card which can be presented when making purchases at stores.