How Does the Better Business Bureau Rate the Direct Auto Mall?


Quick Answer

The Better Business Bureau gives Direct Auto Mall an A-plus rating, as of July 2015. The organization bases the rating on a number of factors including the length of time the business has been open, the complaint volume filed for a business of its size and its resolutions to complaints.

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Full Answer

The BBB opened its file on the company in March 2006. From July 2012 to July 2015, the majority of customers' complaints to the BBB about Direct Auto Mall were regarding problems with a product or a service. Located in Framingham, Massachusetts, Direct Auto Mall has been in business since 1999.

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