Some of the benefits of signing up for Duke MyChart include being able to manage and schedule patient appointments and check lab results, notes DukeMyChart.org. Users also can request prescription refills using the service.
Duke MyChart allows patients of Duke Medicine to manage their medical data all in one place online. Along with scheduling non-emergency appointments, users can request appointments with new providers, view a portion of their medical records and pay medical bills using a checking account or debit card, notes DukeMedicine.org. Users can see test results after they are placed in the system by the doctor. Other benefits include sending secure messages to healthcare staff at preferred doctors' offices or hospitals.
Users can visit the Duke MyChart webpage and sign in with their usernames and passwords or create new accounts. Patients need certain information when registering new accounts to ensure their data is presented correctly in the system. Duke MyChart is free of charge, and users can read the FAQ section online if they have questions or need help logging in or registering. As of 2015, customer service can be contacted at (800) 782-6945 from Monday through Friday with questions about their accounts or help with issues concerning the accounts, notes DukeMyChart.org.