Q:

What are the benefits of the Moen lifetime warranty?

A:

Quick Answer

The main benefit of the Moen lifetime limited warranty is the ability to replace defective parts. There are separate lifetime limited warranties for various Moen products such as showerheads and sinks. Moen also offers a general lifetime limited warranty.

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Full Answer

The general lifetime limited warranty offered by Moen states that faucets are expected to remain both leak and drip free, and that parts are free of defects. Consumers who have a product that develops either a drip or leak can have replacement parts provided at no additional charge. Moen also states that parts or finishes that are defective can be replaced at no charge.

The lifetime limited warranties for showerheads and sinks come with the same terms as the general warranty, but do state that the products must be kept clean to preserve the finish and maintain usability. Failing to do so may void the lifetime limited warranty offered by Moen.

Moen also states that the lifetime limited warranty does not cover any damage that is the result of installation error, misuse of products or the abuse of products. Damages caused by a lack of cleaning are also not covered. Consumers can contact Moen directly at 1-800-289-6636 to report a defective product.

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