Increased creativity, increased productivity, increased adaptability, variety of viewpoints and broader service range are some benefits of having a diverse workforce. Diverse workforce means having a workforce with people from a wide range of backgrounds, such as people from different races, genders, ages, work experiences and religious beliefs. An organization with a diverse workforce benefits from the different perspectives, experiences and talents of its employees.
Malcolm Forbes defined diversity in simple terms as “the art of thinking independently together.” The collective thought of a diverse workforce not only fosters innovation by encouraging creativity, but it also opens up a wealth of possibilities. Different thinking and operating styles, along with varied range of problem-solving and decision-making skills results in numerous and a wide range of solutions to organizational problems.
A diverse workforce also means that the organization is well-equipped to understand the needs and demands of a wide range of customers. It helps to effectively interact and serve a broad client base and, in turn, broadens the service range of the organization.
Productivity gets a boost from a diverse workforce as individual employees are able to help and learn from each other. New ideas, as results of different perspectives, are a norm in a diverse workforce. Also, a diverse workforce has a positive influence of the morale of employees as a result of greater interaction.