Customers participating in the basic My Best Buy rewards card program receive rewards points on all purchases made with the card, free shipping on purchases over a set amount and exclusive offers, as of 2015. In addition to the basic level, the program also features elite and elite plus levels.
At the basic level of the Best Buy rewards card program, customers earn one point per every $1 spent. Free shipping is awarded after the minimum amount is reached, and returns are accepted up to 15 days. The basic program is free to join.
Rewards card benefits increase at the higher levels. Rewards points at the elite level are 10 percent, and 25 percent at elite plus. Members at the elite levels also enjoy free shipping and longer return and exchange periods. While basic members receive standard customer service, elite members receive dedicated customer service. Qualifying for the elite levels requires spending a certain amount of money on purchases each year.
Upon joining the Best Buy rewards card program, members can earn points immediately. Members must wait 15 days after an item is purchased, or shipped, to use rewards points. In order to access points online, program members must set up an account on the Best Buy website. Some purchases are excluded from earning rewards.