Q:

How does Bed Bath & Beyond rank in overall customer service?

A:

Quick Answer

Bed Bath & Beyond ranks at number 24 out of a possible 807 companies on CustomerServiceScoreboard.com, as of July 2015. Its overall rating is 98.62 out of 200, which falls in the acceptable range.

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Full Answer

Bed Bath & Beyond has received 55 negative comments and 37 positive comments on CustomerServiceScoreboard.com, as of July 2015. Its highest customer service ratings come in friendliness, product knowledge and cancellation, which rate 6.5, 6.3 and 6.2 out of 10, respectively. Its lowest ratings come in reachability and issue resolution. Bed Bath & Beyond also receives a D- rank from the Better Business Bureau due to many complaints about its customer service.

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