Some traditional banks that offer online bill payment services include Chase, Bank of America, Wells Fargo and Citibank, as of 2015. The online-only bank branch of Capitol One also offers online bill payment to its customers. Access to these services is available through each bank's online interface or mobile app.Continue Reading
Online bill payment services are often part of the online banking features of a checking or savings account, and consist of an interface that allows customers to schedule one-time or recurring payments to different businesses. Many banks include bill payment as part of a suite of tools that allow customers to send payments to individuals as well. Some banks, such as Wells Fargo, also provide email receipts to confirm the delivery of each payment. Others, such as Capitol One, offer special guarantees on the delivery of payments to help customers avoid paying late fees.
Though the exact methods vary from bank to bank, the process typically begins with the customer opening the online payment tool and designating a payee. Many banks already include the mailing information for many common billing services, such as cable companies or magazine subscriptions. If the bank does not offer the information, the customer needs to include the company's name and address along with her account number. She then schedules a delivery date for the payment and whether or not she wants it to repeat monthly.Learn more about Personal Banking