Q:

What does the Athenahealth portal offer?

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Quick Answer

Athenahealth offers cloud-based services for the health care industry, which include solutions for electronic health records, medical billing, patient engagement, order management and clinical intelligence, according to the company's website. Health care providers may request a live demo online or through the toll-free number listed on the site.

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Full Answer

Athenahealth's electronic health records product, which they call athenaClinicals, offers participating providers an intuitive work flow that alleviates a practice's most time-consuming administrative work, notes the company's website. AthenaCollector, its medical billing product, is superior to software-only solutions because, in addition to its cloud-based software, it offers networked intelligence and back-office services.

Athenahealth's patient engagement product, athenaCommunicator, offers live, automated and online communications, freeing a provider's staff from unnecessary and time-consuming phone work. The company asserts that its athenaCoordinator order management product streamlines order transmissions, producing clean, eligible orders without the need for call-backs or follow-ups.

The company further offers an intelligent clinical decision support system called Epocrates, which it states helps providers make better and more efficient health care decisions. In addition to requesting a live demo from the company, the site also offers an online demo, which potential clients may view by clicking the Watch Demo button. As of 2015, providers and customers can reach the Watertown, Massachusetts-based company by calling (800) 981-5084.

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