The appropriate introduction for a grievance letter simply and clearly states the nature of the correspondence. Following this opening, the nature of the grievance should be discussed in a straightforward manner, including facts such as dates and locations of incidents, and the names of witnesses or people involved.
A grievance is a form of complaint letter written by an employee to an employer. It is typically sent to an immediate supervisor, company head or human resources representative. Most employers have a clearly defined grievance procedure to address such concerns.
Grievances are often filed when an employee is legitimately dissatisfied with some aspect of a job. Issues that result in a grievance can arise from coworker misconduct, harassment, or dissatisfaction with a company policy or payscale.
The Citizen's Advice website recommends writing a grievance letter in a professional tone, dealing with the facts of a particular situation without the use of inflammatory or emotive language. The best method of composing this kind of business correspondence is to clearly explain all particulars. This includes information such as the job roles and titles of people involved, if a company is large enough that the recipient of the letter is unfamiliar with them. Providing a reasonable solution to a problem within a grievance letter may curtail the entire grievance process if the company can accommodate.