Q:

What is the appropriate amount to tip at a nail salon?

A:

Quick Answer

As a general guideline, beauty professionals such as nail salon employees receive gratuities that average 20 percent of the value of their services. Larger tips are appropriate at times, such as when procedures are unusually complex.

Continue Reading

Full Answer

The general guideline of a 20 percent tip holds true for both high-end nail salons and stores that cater to the middle of the market. Customers may wish to consider adjusting the tip upward when services are discounted or complimentary. For instance, when using a half-off coupon, the tip should be based on the regular, non-discounted price of the services. When a stylist performs outstanding work, it is not unreasonable to offer a tip that is significantly greater, such as $20 for a service costing $30.

Learn more about Customer Service

Related Questions

  • Q:

    What services does Phenix Salon Suites provide?

    A:

    Phenix Salon Suites offers hair styling and nail services, as well as hair and skin products for sale. The organization prides itself on providing its customers with a luxurious and convenient spa setting and its owners with a professional, independent, business environment.

    Full Answer >
    Filed Under:
  • Q:

    What is involved in writing a good nail salon business plan?

    A:

    The process for writing an effective nail salon business plan includes thorough competitive analysis of other salons in the area, determining what makes the salon different and unique, and describing the specific services available to customers. It also needs to include a focus on specific strategies for growing the business and should also include the salon's views on customers and general business practices.

    Full Answer >
    Filed Under:
  • Q:

    How can a beauty salon make a client service record?

    A:

    A beauty salon can make a client service record on a simple index card with the client's name and phone number on top, adding dates and services as they occur. Computers and sophisticated programs make client record creation faster and easier to maintain. Salons can use spreadsheets or database programs, such as Microsoft Excel or Access, to keep a database of existing customers and the treatments they received.

    Full Answer >
    Filed Under:
  • Q:

    What are some common questions on surveys about customer satisfaction?

    A:

    Customer satisfaction survey questions often measure how satisfied the customer is with a product or level of service by asking whether the customer is likely to continue using a company's products and services and how much value the customer obtained from that use. Surveys can also ask customers how often they use a particular product, if the product lived up to expectations, and which attributes stood out most.

    Full Answer >
    Filed Under:

Explore