How Do You Get Help When Applying for Medi-Cal?


Quick Answer

Individuals applying for Medi-Cal can get help by visiting a local county office or using the Contact Us form on the department's website. First, they should review the Frequently Asked Questions page to ensure their questions aren't answered online, states the California Department of Health Care Services.

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Full Answer

Applications for Medi-Cal are accepted online, by mail or in person at the county's social services office, states the California Department of Health Care Services. Medi-Cal is California's Medicaid program, which provides health coverage to low-income individuals. Children and individuals who are pregnant or disabled may qualify with higher income.

After submitting an application, individuals receive a letter stating whether or not they are eligible for the program. Eligible individuals receive notification from the county of the health plans for which they are eligible and must select a plan within 30 days. In some cases, the county chooses a single plan for the individual, advises the California Department of Health Care Services.

The process of getting approved for Medi-Cal may take several weeks, as the social services department must determine an individual's eligibility and verify his income, states California Health Advocates. Once enrolled, Medi-Cal covers an individual's doctor visits, diagnostic tests, hospital stays, nursing-home stays, hearing aids, prosthetics, medical equipment and some prescription drugs.

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