People interested in a Green Tree home mortgage can start the process online via Green Tree's website. Alternatively, they can call the company's customer service number, which is 1-877-654-7163 as of March 2015.
According to the Green Tree website, there are four steps to apply for mortgage: Get Ready, Apply, Get Approved and Close Your Loan. The Get Ready step involves checking mortgage rates, using calculators to estimate monthly payments and gathering documents such as W-2s and bank account statements to establish one's economic situation. Rates can be found on the website. After this step, one can start the application process on the website by clicking on the Form link from the page titled The Loan Process and then filling out one's contact information, desired loan amount and credit score.
After submitting the form, a loan specialist reviews the information and contacts the individual to gather necessary information. Then, underwriters review the loan application and make a credit decision. If the loan is approved, the closing date is decided, and a HUD-1 statement outlining the costs of the loan is given to the applicant. At closing, an applicant will pay relevant closing costs, as well as review and sign documents such as the HUD-1 settlement statement, Truth-In-Lending disclosure, mortgage/deed of trust documentation and promissory note documentation.