A state resident can apply online for an Illinois Link card by visiting the Application for Benefits Eligibility website. After clicking the Apply for Benefits option, the user is prompted to start an account. A downloadable paper application is also available at the Department of Human Services website.
The Illinois Link card is provided to residents who receive food benefits or cash assistance, such as SNAP. Individuals who receive both types of benefits access them on one Link card, which can be processed by electronic card readers at stores. Applicants should mail, fax or deliver their signed paper forms to the nearest Family Community Resource Center. The DHS website provides an office locator tool to find local branches.
After the application is accepted, the DHS branch schedules an on-site or phone interview to review the case. The applicants are usually required to bring documentation verifying their place of residence, identity and Social Security numbers for any included household members. Depending on the case, the DHS representative may specify additional materials the applicant should bring.
Approved applicants manage their funds on the Illinois Electronic Benefit Transfer Link Card website. Registering an account allows users to check the card balance, review transactions or request a replacement card.