Amazon's customer service number is (866) 216-1072, as of 2015. The international number is (206) 266-2992. Amazon also provides a specialized contact page that gives customers the option of contacting customer service by phone, email or chat.Continue Reading
The contact page automatically locates the customer's account and helps bypass security measures. The goal of the contact page is to reduce the amount of time a customer spends on the phone, making it a more efficient means of contact. It is located under the Help tab in the section labeled "Let Us Help You." Under the section "Need More Help?" a link titled "Contact Us" is provided.
Founded in 1994, Amazon began as an online bookstore and then diversified to sell other items. Since then, it has launched its own line of consumer electronics and provides cloud computing services. Under the name "Amazon Instant Video," the company offers video streaming services and has expanded to include unique and exclusive content, such as "Transparent," which earned two Golden Globe Awards in 2015. In December 2014, Amazon announced the development of Amazon Prime Now, which allows residents in Manhattan to receive packages within one hour of purchase for an additional fee.Learn more about Customer Service