What Is the Amazon Return Policy?

Philipp Nemenz/Stone/Getty Images

According to the Amazon website, its return policy depends on the type of product that is being returned. Most products can be returned within 30 days of receipt of shipment.

There are several general requirements for a full refund. Items must be in new condition and must be returned with all original packaging. Shoes and clothing must not have been worn, and media discs must still be factory-sealed. Televisions, musical instruments and consumer electronics must have a UPC or serial number. If a product is purchased from a third-party seller through Amazon, the product must be returned to the seller; third-party seller return policies may differ from those of Amazon.

ADVERTISEMENT