Q:

What are Amazon.com open-box deals?

A:

Quick Answer

Amazon.com offers open-box deals as part of its Warehouse Deals program. Warehouse Deals offers include discounts on returned and used products, as well as refurbished and warehouse-damaged items.

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Full Answer

As parts of its Warehouse Deals program, Amazon.com performs a hand-inspection and grading of each item prior to sale. These products are eligible for Amazon's Prime shipping service as well as standard free shipping offers. They are eligible for the same customer service guarantees as regular Amazon.com sales, including a 30-day return period. Items purchased through Warehouse Deals do not carry manufacturer warranties, but are eligible in some cases for third-party warranty services at an added cost.

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