Q:

What does an Amazon.com fulfillment employee do?

A:

Quick Answer

Amazon fulfillment employees, known as fulfillment associates, work in large, multilevel warehouses preparing, packing and shipping orders for Amazon.com customers. Amazon.com hires lead, full-time, part-time and seasonal fulfillment associates.

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Full Answer

Amazon.com fulfillment associates often have to work on their feet for eight to 12 hours at a stretch with short and infrequent breaks. They must have the strength to lift up to 49 pounds and be able to push, pull, bend, squat or reach for light or heavy items without assistance. They must have no problem with working at heights of up to 40 feet on mezzanine levels and safely climbing up and down stairs. If necessary, supervisors may ask them to operate heavy machinery, such as cherry pickers and forklifts.

Although Amazon.com fulfillment associates can specify which shifts they prefer when they complete a job application, Amazon.com may hire them with the stipulation that they are willing to work any shift, day or night, if asked. Fulfillment associates must also be willing to work overtime if supervisors request it, which may mean extra days per week or extra hours per day, especially during peak times, such as holiday seasons. For instance, full-time fulfillment associates generally work 10-hour days for four days per week, but overtime might mean working an additional day and extending the work days to 12 hours.

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