Amazon.com can be contacted toll-free at 866-216-1072 in the United States and Canada, as of July 2015. Spanish speaking customers can contact Amazon.com at 866-749-7538. Both contact numbers are available 24 hours per day.Continue Reading
Customers can also contact Amazon via email and live chat. Email and chat support are found by clicking Help on the home page, Need More Help on the next page and Contact Us. Amazon prompts users to log into their accounts before accessing email and live chat options.
Amazon.com features a community forum that allows customers to view, ask and answer questions. Amazon customer service representatives monitor the forum.Learn more about Customer Service