Blue Cross Blue Shield of Illinois, or BCBSIL, offers comprehensive provider coverage in-state, nationally and worldwide, allowing members to choose from a large assortment of hospitals and doctors. BCBSIL also provides health care education, discounts and patient support through various benefits offered under its Blue Care Connection program.
BCBSIL states that as of 2015 the vast majority of hospitals, primary care doctors and specialists in Illinois participate in its PPO plan, making it the largest network of providers in the state with coverage in every county. Members travelling outside Illinois use the BlueCard program to obtain benefits, with most physicians nationwide accepting the plan. The BlueCard Worldwide plan covers international travelers in roughly 200 countries. The member website, called Blue Access for Members, has a complete list of participating health care providers and hospitals.
Blue Care Connection provides personalized case management to members with serious health issues to help navigate the health care system and lend emotional support. It also supplies many resources to educate members on health matters, including a phone hotline staffed by nurses 24 hours a day and special programs geared toward pregnancy and newborn care, losing weight, and quitting tobacco. Members also enjoy discounts toward gym memberships, alternative medicine health providers and nutrition counselors.