Q:

How do account holders access State Street retirement accounts?

A:

Quick Answer

State Street Bank customers with Individual Retirement Accounts can access by visiting a location, logging into the bank's website or calling the automated Xpressline telephone service, according to the company's site. Calling Xpressline and banking online are available 24 hours a day, seven days a week.

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Full Answer

Account holders must enroll in online banking on the State Street Bank website or through the mail, states the company's website. After enrolling, State Street mails a temporary online ID and PIN for the first log in. Online bankers should ensure JavaScript and Cookies are enabled and that pop-up blockers and privacy settings are not blocking State Street Bank.

Xpressline provides an overview of deposits and checks cleared and current account balances, says State Street Bank. Account holders can make loan payments or transfer funds between retirement accounts and other State Street Bank accounts. Online banking offers each of these features as well as an account history including scanned checks, email alerts, recurring payment setup including bill pay and one-time payments.

State Street offers drive-up banking, ATMs and other account services at its branches, according to the bank's website. As of 2015, State Street operates four locations in and around Quincy, Illinois. The main bank is located on State Street.

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