To access Talbots credit card information online, sign up for an account with Comenity, the bank associated with the credit card. After registering, you have access to information such as billing statements, and as of 2015, you can modify your account data and pay your bill online, notes Comenity.
Customers sometimes experience difficulties setting up or accessing online accounts, explains Comenity. If you have recently changed your account information, wait 48 hours to register. You should also ensure you are on the correct site and have typed the account number exactly. The Social Security number you use also needs to be the same as the one on your application. Other contact information, such as address and ZIP code, must also match. If you still have issues, call customer service at 800-225-8204, and have your account number and other identifying information ready.
If you forget your password and/or username, click on the link that reads "Forgot your user name or password?" to regain access, and then supply your username or account number, an identification number such as your Social Security number or passport number, and your date of birth, notes Comenity. Comenity then sends a code to the email address or cellphone number you supplied earlier.