How Do You Access Your Medical Records Using MyChart?


Quick Answer

To access your medical records through MyChart, you must first visit a physician whose office is active within the MyChart system, and then register for a personal account on the MyChart web portal. Once the process is complete, any records uploaded by your physician are accessible through this account.

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Full Answer

Registering with MyChart involves the use of an activation code, explains MyChart. Some physicians are able to send these codes through the mail, but for others, they are only obtainable during an in-person visit. The official MyChart website offers a phone number at the bottom of its registration form, which can be called for further details. As a rule, MyChart does not send activation codes through email due to security concerns.

To access your medical records, you need a Medical Record Number, which is assigned to each patient during his first visit with any MyChart registered provider, according to the MyChart website. This number is listed on all bill statements, appointment reminders and after-visit summaries. Only records released by your physician are accessible via the web portal. To obtain a complete medical record set, you must request them from WellStar's Release of Information Department, whose number is available on the MyChart Frequently Asked Questions page. Scanned lab results and radiology images are not available, as of 2015.

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