To access the JCPenney Associate Kiosk, you must be an employee of JCPenney and register as a new user on the Associate Kiosk website. For privacy reasons, registration must be completed on an authorized JCPenney network and cannot be completed at home.
Once you have registered as a new user, you can access the JCPenney Associate Kiosk at home by logging in with your nine-digit employee number and password. If you forget your password, click on the I Forgot My Password link to begin the retrieval process. However, like new user registration, this service is not available when accessing the site from a home computer.
JCPenney also provides a kiosk for employees who have worked at JCPenney within the last 18 months. These employees must visit the Former Associate Kiosk and enter their former employee ID number and password. If the user has never changed his password, it will be JCP followed by a two-digit birth month, two-digit birth year and the last four digits of his social security number. After the initial log in, the former associate is prompted to change his password.
If users have trouble accessing the JCPenney Associate Kiosk, they can dial 1-888-890-8900, as of 2015.