Q:

How do you access a GE Capital account to pay a bill?

A:

Quick Answer

GE Capital customers can access their accounts to pay their bill by going to the Synchrony Bank website. From there, go to "Quick Links" and select "Payment" to complete the payment process. Customers need to head over to Synchrony because, as of June 2014, GE Capital is Synchrony Bank.

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Full Answer

Synchrony Bank requires users who wish to use the online bill payment option to register for an account. To register, simply provide the GE Capital account number, the last four digits of the cardholder's Social Security number, and date of birth. Click "Next" and proceed with the rest of the registration.

Once registered, simply log in with the user ID and password to begin. Registered users can make same-day payments, enroll in auto pay, and cancel any open payments that have not yet been paid. The site also does away with the need for paper billing for those who prefer to go green. Synchrony also gives its customers the ability to schedule 12 monthly payments in advance.

Once a payment has been submitted, users will receive a confirmation screen containing a confirmation number. A confirmation email will also be sent to the email address on file for the account. Synchrony allows its customers to make more than one payment during a login session, but each payment needs to be made separately.

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