To access health records through MyChart, Deaconess patients must have an active account. They can activate their account through their doctor's office or by using an online activation code. Access to records for patients under 18 is only available through a doctor's office signup, according to Deaconess.
After establishing the account, patients have the option of accessing their information using their internet browser or by using a mobile app, available for Android and iOS devices, according to the MyChart developer, Epic Systems Corporation. Using a browser gives more complete access than using the app. In addition to viewing medical records, such as test results, the software allows patients to schedule appointments or order prescription refills.
MyChart includes the option for the patient to send a message to his physician; however, this option is not for emergency needs, warns Deaconess. The software gives the patient access to his records during and after office hours for his doctor.
MyChart also offers features such as viewing patient statements and making payments on the account through an online service, according to Epic Systems. Millions of patients use the software as of 2015. It is a self-service system, which encourages patients to take responsibility for improving their own health.