The toll-free number to contact Amazon.com can be found on its website under the Help tab. This redirects the user to a customer service page with a Need More Help link at the bottom of the page. To the right, the user can click on the Contact Us link.
Under the Contact Us link, customers can enter their questions and concerns directly online, or choose other means of communication with an Amazon.com representative. Customers can choose to contact Amazon representatives by email, the toll-free number or by chat. There are also self-help links to the right of the Contact Us Web page.