The 411 Bell directory gives users access to any listed telephone number in the United States and Canada. As long as callers have the correct name, city and state of the business or individual, they can get a telephone number for the party within just a few seconds.
Directory Assistance also provides a call completion service, which many people find helpful. This service connects a call locally or nationally for the caller. There is a charge for this service, so it is not available from pay phones or hotels.
The 411 Bell directory service is also helpful when the caller is seeking a business type but does not have a specific business name. For example, if the caller needs to find an automobile repair shop in the north side of Chicago, he can receive up to three businesses in that category, including their names, addresses and phone numbers. This service is beneficial to people who are traveling and may be unfamiliar with the local market.
Callers can give a local or long distance telephone number to learn the name and address associated with the number as long as it is a listed number. Unlisted numbers are not available from this service.