You can contact the customer service department at Amazon.com at the number 1-888-280-4331. You can also enter your phone number into their website’s contact page to have an associate call you at a time that best suits you.
There is also a contact option on Amazon.com that allows you to chat with a customer service agent live online. This allows you to look at your order at the same time as the associate that is working on your account. If email is the best contact option for you, there is also a contact option on the website that allows you to enter your website into the system and have an associate email you back quickly and easily.