Just over half of the Wen product reviews on Amazon.com are positive, as of 2015. However, there are a number of negative customer reviews as well. TotalBeauty.com compiled a list of the seven best Wen items, and the two worst.
Many customers on Amazon.com and TotalBeauty.com like the scents of Wen products, especially lavender, tea tree and sweet almond mint. The most common positive reviews note that the cleansing conditioner leaves hair feeling very smooth, silky, tangle-free and hydrated.
Sweet almond mint texture balm was the lowest-rated product on TotalBeauty.com, with one reviewer noting that it made her hair feel "heavy and dirty" and another that it was "sticky and useless." Some reviews on Amazon.com also complain that the cleansing conditioner leaves them with greasy, brittle or frizzy hair, as well as a lot of build-up.