When selecting a good shoe repair shop, seek out ratings by past customers on websites such as Yelp. Determine the type of work needed for the shoes, and take a look at similar work performed by the shop to determine if the work completed is the quality sought. Make sure the repair person is easy to communicate with. Ask for a time line to determine how quickly the shoes will be ready. Compare prices to make sure they are reasonable.
When examining a shop's work, it is important to look at every detail. For example, when examining a shoe that has been resoled, make sure the shoe was shaped on a form that accommodates the shoe size; without this process, several sizes in width may be lost. Make sure the filler between the inner and outer sole has been replaced. If damaged, the cork or felt that makes up the filler can make a sole feel lumpy and uncomfortable.
Any old stitches should be removed from the welt to avoid the need to widen the holes when the new sole is installed. Widening the holes weakens the welt and detracts from the shoe's lifespan. Also ensure that, in the event of a half-sole replacement, the shoe is glued and properly shaped so a crack does not appear between the old and new sole.