Q:

Does Samsonite offer repairs for American Tourister luggage?

A:

Quick Answer

Samsonite offers repairs for American Tourister luggage under its Worldproof warranty coverage. Samsonite does not perform the actual repair work, but maintains a network of luggage repair service personnel authorized to work on Samsonite and American Tourister products. Samsonite acquired American Tourister in 1993.

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Full Answer

Samsonite Worldproof coverage enables an American Tourister customer to locate an authorized repair service center anywhere in the world. The customer must use an authorized service center for warranty coverage to apply. The warranty applies for the life of the original purchaser or gift recipient and covers manufacturing defects only. It does not apply to normal wear and tear or damage caused by misuse, neglect, handling, abrasion or exposure to temperature extremes. It also does not cover damage caused by acids or solvents.

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