Melanie Lyne dress/clothing quality is consistently reviewed positively. As of August 2015, one complaint about clothing quality appears in one Yelp review, and the reviewer says that despite these imperfections, she would return to the store.
While dress/clothing quality is highly reviewed, most of the reviews that can be found online take issue with service in the Melanie Lyne stores in Edmonton and Toronto.
The Edmonton store receives two to three stars, as of 2015. This lower rating seems mostly to come from the attitude of sales associates and the price/selection of the clothing within the stores. Most reviewers note that the clothing sold at Melanie Lyne is geared to a slightly older demographic of women, and that sales representatives have an arrogant attitude. One particularly negative review tells of an incident that left the reviewer and her mother feeling disrespected by two of the sales associates in the Edmonton store. They left without the dress and would not return.
Reviews of the Toronto store tell a similar story about service. However, many reviews explain that sale prices are much more affordable. The one negative clothing review, however, suggests that the sale clothing had more imperfections than the full-price clothing.