As of September 2015, online retailer user reviews of Dr. Scholls orthotic inserts are generally positive. At Amazon.com, highly positive reviews of the custom fit inserts say that they help improve back pain, relieve sore feet and absorb shock well. However, some reviewers feel no improvement when using the inserts.
Commentators at Walmart's website declare that the inserts are easy to use, comfortable and helpful for people who spend lots of time on their feet. On the other hand, some reviewers state that their feet hurt more after using the orthotics. Positive reviews at Walgreen's site say that the inserts provide immediate relief. Less enthusiastic comments question whether the orthotics are useful for people who are light or who have high arches.