Seiko offers a listing of authorized Seiko Service Centers and appointed dealers on its customer service website at Seikowatches.com. The company also allows customers to mail their watches in for repairs on the Seiko Service Center website at SeikoServiceUsa.com.
General watch repairers may not specialize in Seiko watches. Seiko recommends using its experts only, since they have experience working with Seiko's proprietary technology. In addition to the service center database, Seiko's website offers information on watch maintenance, brochures, warranties and miscellaneous technical details. The company also sells certain maintenance items such as watch bands directly to customers through the Seiko Service Center website.