The illuMask typically works depending upon several factors, such as age and purpose for usage. According to Ulta.com, out of 71 user reviews, it received an overall 4.1-star rating out of five stars, with 84 percent of customers recommending it to a friend.
Many reviewers noted that the mask was effective in treating under-eye problems, such as puffiness and irritation, and that it was easy to use, leaving noticeable results. It was also said to be used best for fine lines and sun-damaged skin. However, many users reported that it took the usage of two to three masks to really see the visible results, and a few noted that it caused dryness and irritation of their skin.