To complete a Tell Chico’s survey, a customer has to visit the company’s official website, Tellchicos.com, and then click the Begin Survey tab. The next page prompts the customer to select her state, the Chico’s store she visited, the date she visited, and the exact time as printed on her receipt. The customer should also pick a register number and select an age bracket according to her age, and then click the Next tab, according to Online Store Surveys.Continue Reading
The survey requires that the customer gives honest comments, suggestions and answers to several questions about her experience with the Chico's store. A customer should give accurate accounts by not withholding any negative remarks and also by providing positive reviews when necessary. Some of the questions involve giving a satisfaction rating between zero and 10, with zero being "not satisfied at all" and 10 being "extremely satisfied." Once the customer has answered all the questions, it is necessary to click the Submit tab at the bottom of the page, instructs Online Store Surveys.
The surveys are in English, and a customer must be able to read and understand the language in order to participate in the survey. The responses or recommendations given by customers are carefully reviewed by Chico's management and used to improve customer service, as well as drive innovations in the company, states Online Store Surveys.Learn more about Clothing