Sorel boots may be cleaned by gently wiping all surfaces with a clean, damp cloth and setting out to air dry. All Sorel boot materials require this same basic care. With proper care, Sorel quality crafted boots will last a long time.
Most Sorel boots are waterproof or water resistant. However, you should not submerge them in water. If your boots happen to become overly wet, place them in a dry place outside to let them air dry. Sorel boots are expertly crafted, and a limited warranty is in place if a problem should arise. The limited one year warranty covers any manufacturer defects. These can include zipper pulls, zippers, snaps, issues with dye, and any other defects that occur under normal wear. It does not include any defects caused by misuse or defects that are to be expected under normal wear. If you need to take advantage of this warranty, you may return them to the retailer you purchased your Sorel boots from. You may also ship the boots directly back to Sorel at the address provided on their website. All products must be cleaned according to the recommended care instructions. You will need to provide information such as your contact information and what issues the product has when you send the product back. Sorel will then inspect the product and decide whether your claims fall under the limited warranty protection.