As of May 2015, websites for Amazon.com, Ulta and Silk'n have customer reviews for Silk'n FaceFX. The average rating on a five-point scale is 3.5 on Amazon.com and 4.3 on Ulta. Most of the ratings on the Silk'n site are fours and fives.
In 2015, customers who offered the most positive reviews on Amazon.com state that they got noticeable results within weeks. One-star reviews mentioned problems with the device, including not holding a charge, ceasing to function soon after purchase and not causing any skin changes. All the Ulta and Silk'n reviewers had positive experiences and received encouraging benefits with consistent use.