User reviews of various models of Heys Luggage are available on Overstock.com, Amazon.com and TheShoppingChannel.com. Reviews cover individual pieces of Heys Luggage, as well as luggage that comes packaged in sets.
Reviews of Heys Luggage are generally mixed. All luggage models have some positive reviews, but also a number of negative reviews. Positive reviews mention the ease of handling the luggage and the amount of packing space inside each piece. Negative reviews cite the weight of the luggage, as well as the ease with which the plastic exteriors crack and dent. Several reviews also mention poor customer service when contacting the company with complaints.