As of March 2015, consumers can purchase certain pairs of shoes from the Rack Room Shoes' official website; some styles are only available in-store and certain sizes are not available for online purchase. After adding the shoes to their cart, buyers can checkout and pay for their purchase using their Visa, MasterCard, Discover or American Express cards.
Rack Room Shoes also offers a service called Ship2Home. Customers can purchase a pair of shoes from any Rack Room Shoes location and have it shipped to their home. The purchase must be made in store. This service is ideal for shoes that are not available online and are not in stock at a local Rack Room Shoes location.