Coldwater Creek plans to mail out its first paper catalog sometime in the spring of 2015. The company also sells its products online at ColdwaterCreek.com.
Customers who choose not to order from the company's online catalog may order by calling Coldwater Creek Customer Service, or by downloading an order form and mailing or faxing it to the company's distribution center address.
As of 2015, the company plans to remain strictly a catalog and online business, with no plans to open physical stores. The company encourages customers who prefer to see items before buying them to take advantage of free shipping and free return promotions.